Privacy Policy

Security and Data Protection

Effective Date: May 2025

At Hair Pro UK, located at 10 Sea Road, Bexhill-on-Sea, East Sussex, TN40 1ED, we are committed to protecting your privacy and ensuring you understand how we handle your personal information. This privacy policy explains what data we collect, why we collect it, how we use it, and the rights you have regarding your information.

Introduction

This privacy policy applies to all clients, visitors, and users of Hair Pro UK’s services and website. We respect your privacy and are committed to managing your data securely and transparently.

Information We Collect

We may collect the following types of personal information:

  • Name, contact details (email, phone, address)
  • Appointment and booking details
  • Hair and beauty service preferences
  • Payment information (processed securely)
  • Any information provided through our website forms or when you contact us
  • Website usage data via cookies (see below)

How We Use Your Information

We use your information to:

  • Manage appointments and provide our salon services
  • Respond to your enquiries and customer service requests
  • Process payments securely
  • Send booking confirmations, reminders, or follow-up messages
  • Improve our website and services through analytical data
  • Comply with legal obligations

Sharing Your Information

We only share your information when necessary, such as:

  • With trusted third-party service providers (e.g., payment processors, booking systems)
  • When legally required by law enforcement or regulators
  • If you have given explicit consent

We never sell your information to third parties.

Data Retention

We keep your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. When no longer needed, your data is securely deleted or anonymised.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, understand website traffic, and improve functionality. You can manage or disable cookies through your browser settings.

Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data where appropriate
  • Object to certain uses of your data
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us (details below).

Security and Data Protection

We take appropriate measures to protect your personal information from unauthorised access, loss, or misuse. While no system is entirely foolproof, we strive to maintain strong safeguards for your data.

Contact Details

If you have questions about this privacy policy or how we handle your personal information, please contact us at:

Hair Pro UK
10 Sea Road, Bexhill-on-Sea, East Sussex, TN40 1ED
Phone: 01424 219 136
Email: reception@hairprouk.com

Last Updated: May 2025